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Senior Business Intelligence Analyst

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Data Analytics
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00010871 Requisition #
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Rakuten Viki is the world’s leading platform for Asian entertainment and culture, where millions of people watch their favorite TV shows, movies, and influencer videos. With more than a billion words translated into 200+ languages by a community of avid fans, Viki brings global entertainment to fans everywhere.

About the Role:

The Senior Business Intelligence Analyst’s role will be to provide meaningful and actionable analysis and KPIs that drive audience growth. The Senior Business Intelligence Analyst will work closely with Product, Marketing, Content Acquisition, Revenue and other stakeholders to help track what our audience loves. You are passionate, analytical, love global pop culture/entertainment and solving problems.


Responsibilities:

  • Collaborate with business leads to understand KPIs that drive customer acquisition and retention
  • Develop and test hypothesis related to customer behavior to drive usage and retention
  • Support revenue and cost model assumptions regarding customer acquisition costs and lifetime value
  • Create KPI dashboards and reports for various stakeholders by pulling data from different sources

Experience and Requirements:

  • 3-5 years of business analysis and drawing insight from large data sets
  • Degree in Economics, Mathematics, Physics, or related fields
  • Superior Microsoft Excel and SQL skills
  • Knowledge of various data platforms (MS SQL Server, MySQL, Redshift, etc.) and how to query / extract data from them (SQL, JSON, etc).
  • Persistent and pro-active to gain a deep understanding of Viki’s products and services.
  • Desire to innovate and create new systems with wide visibility across the company.
  • Excellent English communication skills and ability to interact with all levels of end users and technical resources.
  • Experience with BI tools such as Domo, Looker, Tableau, Microstrategy or similar a plus.
  • Experience with web reporting tools (Google Analytics, Adobe Analytics / SiteCatalyst, or similar) a plus.

We’re small but diverse, with more than 25 nationalities and 40 languages represented among our 100+ employees. Come break down barriers that stand between great entertainment and fans everywhere and help us make a difference as we grow.

Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Viki are considered property of Viki and are not subject to payment of agency fees.


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