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Systems Administrator & Network Engineer - Global Cloud Infrastructure

00011451 Requisition #
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Rakuten is a global electronic commerce and Internet company. Its B2B2C e-commerce platform is the largest e-commerce site in Japan and among the world's largest by sales. They also have a portfolio of companies that include well-known global brands like Viber (messaging), Ebates, Play.com, Rakuten TV, Kobo (e-Reading) + many more.

This position is part our Global Cloud Infrastructure team. The responsibilities of this role include all infrastructure operations, implementation, and building out new designs and technologies. The team supports the Rakuten global backbone network, data center network, systems (compute, storage) and the cloud platforms to run Rakuten services.

Skills & Experience:

• 1-3 years’ experience in an IT operations or engineering role configuring and troubleshooting core infrastructure technologies: compute, storage, switches, routers, firewalls, load balancers

• Ability to document work and share knowledge with other team members

• Ability to collaborate with both internal and external teams

• Experience with the network vendors such as: Juniper, Cisco, Citrix NetScaler or F5 BIG-IP

• Solid understanding of Linux/ Unix Systems Administration

• Ability to self-manage and find opportunities for improvements within our services

• Strong written and verbal communication skills

Nice to have skills, qualifications & knowledge:

• Development knowledge or experience with Ansible, Python, Git/SCM, Vagrant

• DevOps CI/CD
• Cloud technologies and Storage
• IaaS Public and/or OnPrem
• Kubernetes / Docker
• Network Associate Certifications (CCNA, JNCIA)
• AWS Solutions Architect
• LPIC-1/2

Main Responsibilities:
• Document solutions to routine problems and suggest improvements

• Ensure the maintenance and monitoring of the infrastructure is operational and meets business requirements

• Responsively maintain Rakuten infrastructure systems & networks (e.g., scheduling, upgrades, patch, version control)

• Resolve maintenance issues of moderate scope where analysis of situations or data requires involves readily identifiable factors

• Tier 2 support; leverage knowledge of various analysis and performance tools

• Create and contribute to process and procedural improvements (think agile, CI/CD)

• Change requests and projects; Manage projects with limited technical and organizational scope

• Contribute to the development of automation (networking and linux)

• Exemplify sound engineering practices to promote standards, policies and procedures

Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Rakuten and any subsidiaries of Rakuten are considered property of Rakuten and any subsidiaries of Rakuten and are not subject to payment of agency fees.

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