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00011090 Requisition #
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Rakuten, Inc. is the largest e-commerce company in Japan, and third largest e-commerce marketplace worldwide. We seek to empower merchants to deliver Omotenashi, a hospitality mindset, which helps sellers create lasting relationships with customers. Along with the global marketplaces, Rakuten supports an ever-expanding list of acquisitions and strategic investments in disruptive industries and growing markets.

At Rakuten, we offer competitive salaries, benefits, annual bonuses, a stocked kitchen (including catered lunch daily), and a dynamic office environment. We love investing in our people and when it comes down to it, we think our entire team is pretty awesome. As a technology focused company, we understand the importance of an energizing atmosphere that promotes collaboration and innovation.

We're looking for critical thinkers who would like to play a key role qualifying our customer-facing website, our merchant services, and underlying data. QA engineer responsibilities include designing and implementing tests, debugging and defining corrective actions. This position requires a self-motivated individual with strong problem solving skills who can contribute in a dynamic team environment. 


  • Develop/execute test plans & test cases covering both manual & automated testing
  • Design and implementation of detailed, comprehensive and well-structured test plans, bug isolation, risk analysis, & integration testing
  • Assist our software developers in fixing problems & verifying solutions
  • Review requirements, specifications and technical design documents to provide timely and meaningful feedback
  • Estimate, prioritize, plan and coordinate testing activities
  • Design, develop and execute automation scripts using open source tools
  • Identify, record, document thoroughly and track bugs
  • Perform thorough regression testing when bugs are resolved
  • Develop and apply testing processes for new and existing products to meet client needs
  • Liaise with internal teams (e.g. developers and product managers) to identify system requirements
  • Monitor debugging process results
  • Investigate the causes of non-conforming software and train users to implement solutions
  • Stay up-to-date with new testing tools and test strategies

  • Creative Thinker and a strong problem solver
  • Strong understanding of QA processes (test case planning, documentation, requirements analysis, test automation, reporting and triage, bug reporting, regression & isolation)
  • Proven work experience in software development
  • Proven work experience in software quality assurance
  • Strong knowledge of software QA methodologies, tools and processes
  • Experience in writing clear, concise and comprehensive test plans and test cases
  • Hands-on experience with both white box and black box testing
  • Hands-on experience with automated testing tools
  • Programming skills and SQL knowledge are strongly desired
  • Familiar with Continuous Integration or software build processes
  • Ability to work with multiple teams
  • BS/MS degree in Computer Science, Engineering or a related subject
  • Experience with SCRUM and Agile Methodologies
  • Experience with performance and/or security testing is a plus
  • Strong QA experience in (1) Manual & automated testing in Windows & Linux environments from IT or software product development; and (2) SQL experience.
  • In addition, a plus would be experience in: (1) E-commerce or web development applications/products; or (2) Programming and scripting; Ruby, Java, SQL

Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Rakuten and any subsidiaries of Rakuten are considered property of Rakuten and any subsidiaries of Rakuten and are not subject to payment of agency fees.

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