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00012167 Requisition #

Rakuten Marketing is looking for a Senior DevOps Engineer to maintain, develop, support and improve cloud infrastructure for highly-available and scalable production operations at Rakuten.  Work with team members and other teams to troubleshoot problems and find solutions.



• Maintain, develop, and operate a high-availability and high-rate production environment.

• Assist with launching new and upgrading existing applications.

• Upgrades system software, applies patches, and ensures security of systems.

• Mentor, advise, and train other team members.

• Use monitoring tools to identify operational anomalies and take action to resolve them.

• Follow, create, and edit documentation for routing system tasks

• Demonstrate ability to be a flexible, organized, thoughtful, and proactive team player who can work with minimal guidance as well as strong abilities in communication.

• Explore new technologies and solutions to enhance operational excellence and cost efficiencies 


Minimum Qualifications:

2 – 5+ years overall experience with the following skillsets: 

• Server Administration with Linux (Ubuntu, RedHat/Centos)

• Scripting (Bash, Python)

• Cloud Experience (Google Cloud Platform, Amazon Web Service, OpenStack)

• Docker with orchestration experience (e.g. Kubernetes)

• Automation (such as  CI/CD experience with Jenkins, CircleCI)

• Monitoring (Prometheus preferred)

• Configuration and Change Management (such as ansible and chef)

• Networking concepts (TCP/IP, DNS, HTTP)

• Must be comfortable working in a team environment supporting technologies critical to production infrastructure

• Must be able to work on multiple inflight projects 

• Must have an aptitude and a desire for proactive support of research and innovation.  A thoughtful, collaborative approach with end users, staff colleagues, and other IT professionals is essential.

• Must possess excellent communication and organizational skills as well the ability to work under minimal supervision in a flexible, team-oriented environment.

• Perform on call responsibilities as part of a rotation



• Experience with highly-available clustered server environments a plus.

• Experience with technical writing and writing end procedure or instructional documentation.

• Ability to provide technical support, solve problems, and perform system maintenance in support of high-availability production operations.

• Relies on experience and judgment to plan and accomplish goals.

• Experience with performance engineering and troubleshooting a plus.

• Experience with no-sql databases (e.g. Mongo, Couchbase) 

• Experience with relation databases (e.g. MySQL, Postgres)

• Experience with HashiCorp Products (e.g. Terraform, Vault, Packer)



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