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UX Researcher / Strategist (Junior to Intermediate) - Marketing & Design Supervisory Dept.

Design & UX
Rakuten, Inc.
00008710 Requisition #
Thanks for your interest in the UX Researcher / Strategist (Junior to Intermediate) - Marketing & Design Supervisory Dept. position. Unfortunately this position has been closed but you can search our 1,337 open jobs by clicking here.

Minimum Qualifications


We're looking for a new team member who has passion to newly challenge UX design areas.

  • A person who wants to start a UX career under experienced UX specialists
  • A person who wants to commit to create good product, service, customer experience
  • A person who is willing to enhance UX skills and experience under diversified Rakuten services
  • A person with experience of visual/UI design and motivation to add experience of UX research and planning
  • A person with experience of quantitative analysis and motivation to add experience of qualitative analysis
  • A person who has experience of customer support and wants to improve services based customers' needs
  • University graduates or more
  • More than 1 year working experience
  • TOEIC 800 or equivalent English level
  • Fluent in Japanese

If you have any concerns, please feel free to contact us.


Prefered Mindset:

  • Passion to visualize goals with numbers and run PDCA cycle to achieve them
  • Strong commitment to both customer value and business results
  • Motivation to negotiate/arrangement with internal/external stakeshholders and to build a good team
  • Flexibility to environmental changes
  • Good balance of creative spirit and logical thinking

Prefered experience (Not mandatory):

  • Sales experience of business planning / a solution / consultation
  • Experience of negotiation and arrangement between stakesholders
  • Experience as a project member (project leader is more prefered)
  • Industrial experience in internet service industry
  • Experience of qualitative/quantitative user research and analysis




  • Holidays: Saturday,Sunday and National Holidays
  • Summer/Winter Holidays, Paid Vacations and Special Leave


  • On Boarding Orientation
  • Career Training
  • Management Training
  • Global Experience Program(GEP)


  • Social Insurances(Pension, Health, Employment, Unemployment)
  • Commuting Expense
  • Employee Stock Ownership Plan
  • Sports Club for a discounted price
  • Visa Support
  • Daycare for kids

Other Services

  • Cafeteria (Free Breakfast and Lunch and Dinner)
  • Library
  • Convenience Stores
  • Rakuten Clinic for a fee
  • Rakuten Pharmacy for a fee
  • Rakuten Fitness Club&Spa for a fee
  • Rakuten Hair Salon for a fee
  • Laundry Service for a fee
  • Massage and Acupuncture Service for a fee


  • Auxiliary Funds for Club Activities
  • Baseball(Rakuten Golden Eagles's game available at discounted price)



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