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Technical Project Manager/SCRUM Master (MyData Profile System) : ESD

Rakuten, Inc.
00013256 Requisition #

Are you interested in building the next generation of Internet services that will impact hundreds of millions of users across the globe every day?

In Rakuten’s Tech Division, you will join a global team of experienced technologists who drive the technical foundation of our many services. The Ecosystem Services Department (ESD) is thinking big: we build scalable platforms that power the Rakuten Ecosystem worldwide.

We are looking for a technical project manager/SCRUM Master to work on an exciting membership profile data product for all our Rakuten membership discount programs, that can delight the end-user experience through a one-stop portal for their lifestyle data entries (new parents, pets, car owners, students)
You will be collaborating with e-commerce business stakeholders.

As a technical project manager/SCRUM master, you will be the key player for your team by facilitating communication and breaking down blockers to efficient and effective teamwork. Not only will you facilitate SCRUM ceremonies, but you will also need to bring developers up from the depths of the code to think about the bigger feature and take product owners down into the detail to understand the permutations of cases that needs to be coded.

Please see the following link to learn more about our department: https://www.youtube.com/watch?v=NDlBjgERHDk

What do we expect from you?

As a technical project manager, you will have the responsibility to implement the membership profile data strategy for ESD and its expansion within Rakuten Ecosystem. You will also participate in definition of business and system requirements, and development of a global product roadmap to support our stakeholders.


  • Serve as a SCRUM Master for a team consisting of data engineering and data science work within the same product
  • Support the team in writing up user stories and drive developers to write technical tasks to track progress and clearly communicate the objective of the task
  • Ensure teams maintain focus on quality and continuous delivery
  • Help teams proactively identify impediments and recommends solutions to remove them
  • Utilize team feedback and analyzes data (quality, delivery rate, etc.) to identify areas of opportunity, and improve team efficiency and delivery
  • Understand domain architecture and upstream/downstream dependencies
  • Understanding of software development practices
  • Develop deep understanding of our platform vision, mission and business model
  • Build a strong relationship with team members including tech leaders and architects, developers, QA and operation engineer

Minimum Qualifications:

  • 7+ years of experience in software development
  • 3+ years of project management experience using Agile methodologies
  • 3+ years of recent project management experience using the SCRUM methodology
  • Excellent written and oral communication skills, especially in the areas of stakeholder management, negotiations and conflict resolution
  • Bachelor's degree

Preferred Qualifications:

  • Experience with modern project management tools, preferably JIRA/Confluence and MS Project
  • Experience with Atlassian management tools (JIRA, Confluence, etc.)
  • Knowledge of Data Engineering and/or Data Science development process and practices
  • Experience with DevOPS continuous delivery and delivery pipeline

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