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Service Planning/ Project Planning - Operations & Marketing Supervisory Department / Merchant Communication Promotion Section (RMS Service Square)

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Service Planner
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Rakuten, Inc.
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00013579 Requisition #
Overview:
・What is "RMS Service Square"?
Rakuten Ichiba is a platform with over 45,000 merchants nationwide, 
and there are 3 types of merchants.

1.Merchants using RMS only
2.Merchants using System Vendor services
3.Merchants developing original system

Among them, "RMS Service Square" support 2. merchants using System Vendor services, 3. merchants developing original system,
 and System Vendors as well.

About the position:
We are looking for a person who can build, develop and implement a new program for our clients.
You will have an opportunity enhancing the value we bring to our clients, such as multiple project management with diverse set of clients and internal stakeholders.

Responsibility:
・Plan new Program/Plan of System Vendor services platform "RMS Service Square"
・Plan and manage  System Vendor communication such as online webiner and offline event
・Improve and implement  System Vendor services platform in functional, UI/UX perspective
・Decision making with diverse set of clients and internal stakeholders 
Required Qualifications :
・Business experience in BtoB sales area
・Work experience in multiple project management with diverse set of clients and internal stakeholders
・Work experience in developing/improving operation flow
・Problem Solving skill
・Excellent communication and  negotiation skills: written, visual (PPT), and spoken
・Microsoft Power Point skill (proposal, report etc)
・English skills (TOEIC over 800) 


Preferred Qualifications :
・Business experience in managing System Vendor service and program improvement
・Experience in E-commerce, internet Service, SaaS or similar field
・Basic understanding of web development process
・Microsoft Excel skills (macro)

Expected Skills :
・Ability to build and develop trusting relationship with clients
・Execute the goal with "Get things done" mindset in any tough negotiation
・Logical thinking skills
・Excellent team building skills

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