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Scrum Master - Data as a Service

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Project Manager
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Rakuten, Inc.
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00012051 Requisition #
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Overview of Global Data Supervisory Department

Rakuten Group, with over 100 million members in Japan and over 1 billion globally, provides more than 70 services in a variety of areas such as e-commerce, payment services, financial services, telecommunication, media, sports, etc.


As Data is one of the most important strategy, we data scientists, data engineers, and data consultants are collaborating to provide more enhanced and personalized customer experiences using data and data sciences that provide deeper understanding of our customers and their needs. Areas of focus range from customer insight analysis to recommendation and personalization to merchant and seller programs improvement, and more.

 
About the Position

As a part of “Membership Services” program, we are delivering Data as a Service platform to provide a complete picture of the consumer to optimize customer experiences through data science to power our marketing and merchandizing activities. 

 

We are looking for a dedicated SCRUM Master to be a servant leader for your team by facilitating communication and breaking down blockers to efficient and effective teamwork. Not only will you facilitate SCRUM ceremonies, but you will also need to bring developers up from the depths of the code to think about the bigger feature and take product owners down into the detail to understand the permutations of cases that needs to be coded. In order to do this, we are looking for a technical SCRUM Master with a keen interest in the inner workings of a big data platform and also the high-level strategy of the product, and proven experience in driving continuous improvement.

 

Responsibilities:

  • Serve as a SCRUM Master for a team consisting of data engineering and data science work within the same product
  • Support the team in writing up user stories and drive developers to write technical tasks to track progress and clearly communicate the objective of the task
  • Ensure teams maintain focus on quality and continuous delivery
  • Help teams proactively identify impediments and recommends solutions to remove them
  • Utilize team feedback and analyzes data (quality, delivery rate, etc.) to identify areas of opportunity, and improve team efficiency and delivery
  • Understand domain architecture and upstream/downstream dependencies
  • Understanding of software development practices

Minimum Qualifications:

  • Bachelor's degree
  • 3+ years of project management experience using Agile methodologies
  • 1+ years of recent project management experience using the SCRUM methodology
  • Excellent written and oral communication skills, especially in the areas of stakeholder management, negotiations and conflict resolution
     

Preferred Qualifications:

  • Experience with Atlassian management tools (JIRA, Confluence, etc.)
  • Knowledge of Data Engineering and/or Data Science development process and practices
  • Knowledge of Data Governance principles
  • Experience with DevOPS continuous delivery and delivery pipeline

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