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Rakuten Design Lab Art Director / Graphic Designer (Creative strategy organization of whole group) - Marketing Division

Design & Creative
Rakuten, Inc.
00013225 Requisition #

Art Director / Designer for Rakuten Design Lab. Work directly under Mr. Sato Kashiwa to variety of design projects to increase the brand value of the Rakuten Group.



Creative & CX/UX Design Supervisory Department is responsible for Rakuten Group's overall brand strategy. Design focused organization, Rakuten Design Lab is established under this department last year.  


In this position, you will lead and design variety of corporate brand projects. Especially offline brand touchpoint items such as logos, promotional items, signage and so on.


With the expansion of the entire Rakuten group including global services, the importance of branding is increasing. You will cooperate with Chief Creative Director Mr. Kashiwa Sato, top management executives, external ad agencies and domestic/international group departments marketing leads.

  • Lead the creative direction/design to all group services and overseas companies
  • Planning and promotion of creative design
  • Setting up and manage design guideline
  • Mentor Jr. designers
Minimum Qualifications 
  • At least 3 years' work experience in graphic design / art direction / creative direction in online / offline area (Regardless of business company, agency, production company, freelance) 
  •  Good organization skill, strong graphic design and CI/VI design skill
  •  Easy to adapt new process and idea and speedy changes.
  •  Coordinate with top management, overseas, external agencies, other departments, not only have creative skills but also communication skills from a business perspective
  •  Have native level or advanced Japanese language ability 

Preferred Qualifications

  • Leadership ability where you will be able to proactively solve issues and lead projects to the end keeping good motivation
  • Management and Organizational skills to accomplish mission
  • Extensive experience of creative direction in global environment
  • Have a connection with creative agencies in Japan and have the experience of selecting the agency necessary for the project
  • Planning and promotion of communication strategy beyond creative direction
  • Experience of defining creative strategy and framework from scratch
  • Art direction of Web and applications, UI design, knowledge
  • Native level or advanced business English ability (Web conferences with overseas subsidiaries, and the need to be able to lead meetings in English)
  • UX design experience & knowledge (Persona, customer journey, user test, prototyping) 





  • Holidays: Saturday,Sunday and National Holidays
  • Summer/Winter Holidays, Paid Vacations and Special Leave


  • On Boarding Orientation
  • Career Training
  • Management Training
  • Global Experience Program(GEP)


  • Social Insurances(Pension, Health, Employment, Unemployment)
  • Commuting Expense
  • Employee Stock Ownership Plan
  • Sports Club for a discounted price
  • Visa Support
  • Daycare for kids

Other Services

  • Cafeteria (Free Breakfast and Lunch and Dinner)
  • Library
  • Convenience Stores
  • Rakuten Clinic for a fee
  • Rakuten Pharmacy for a fee
  • Rakuten Fitness Club&Spa for a fee
  • Rakuten Hair Salon for a fee
  • Laundry Service for a fee
  • Massage and Acupuncture Service for a fee


  • Auxiliary Funds for Club Activities
  • Baseball(Rakuten Golden Eagles's game available at discounted price)

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