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Program Manager (Global Services) : SPMD

Product & Project Management
Rakuten, Inc.
00012013 Requisition #

Rakuten Commerce Company is ever evolving and developing new capabilities to bring the best possible experience to our customers and business partners.


Services & Project Management Department sits at the junction where business strategy meets technology innovation and as a Program Manager within this department you will be responsible for successfully handling major business events, by coordinating with many of the stakeholders in Business and Technology departments, who works for global EC platforms


  • Working with global program managers and aligning with strategies

  • Understanding how each system (Front-end to back-end systems to support Global and Cross Boarder Business) should work and evolve

  • Working with Tech people and product managers to clarify the requirements

  • Creating timelines and tracking to all the deliverables

  • Demonstrate strong communication skills to complete the project management and escalate issues and risks in a timely manner

  • Managing budgets and reporting Budget vs. Actual

  • Liaising with Business and Development departments to increase awareness of those programs

  • Reporting on program performance to executive teams and leaders

Required Qualifications 
    • More than 3 year experiences in software project management or product management
    • Strong Leadership skills
    • English skills - Fluent Level
    • Project management experience in Mid to Large organization (100-300 members)
      Preferred Qualifications 
      • PMP Certifications
      • Japanese Skills (Business to Fluent Level)

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