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Product Manager (Membership_Identity and Access Management) : ESD

Product & Project Management
Rakuten, Inc.
00006683 Requisition #
Are you interested in building the next generation of Internet services that touch hundreds of millions of users across the globe every day?
Rakuten is one of the leading e-commerce companies in the world. We provide several Internet services such as EC marketplace, travel booking services, digital contents and FinTech. Our mission is to empower people and society through the internet as a Global Innovation Company.

Our department, the Ecosystem Services Department (ESD) is thinking big: we build scalable platforms that empowers the Rakuten Ecosystem worldwide.
As a Product Manager in the Ecosystems Services Department, you will work on expanding the core service of Rakuten - Membership. Membership service is managing over 150 million users' data and still growing; improving and expanding it will be your main mission. You will have a chance to work in an agile and culturally diverse team, with chances to regularly interact with colleagues from around the world. Sounds like an interesting challenge? We'd like to hear from you!

  • Collaborate with domestic and international business units to understand business needs, and drive consensus around priorities
  • Making requirement definition(both functional and non-functional) document and specifications
  • Create user flow and mock ups
  • Working with the engineering and QA teams for successful implementation of features to be added to the system
  • Conduct market research and competitive analysis to propose new functionality, features or product services
  • Develop product roadmaps through deep understanding of customers, technologies and business strategy
  • Service KPI Management
  • Coaching and mentoring team members to develop sense of responsibility, ownership and negotiation skill
  • Quick and right decision making while trouble handling and reporting to clients
  • Take a lead in defining projects which are contributing in department and company vision and mission
  • Mind set to take ownership of not only project but whole system and related services 
  • Passionate about building great products, services and solving customer and technology problems

Minimum Qualifications:

  • Bachelor Degree in Computer Science, Management, or related fields
  • 3+ years' experience in Product Management
  • 5+ years' experience in Web-Service domain
  • Experience in continuous improvement by investigating alternatives and technologies, and presenting these for architectural review

Preferred Qualifications:

  • Master's Degree in Business, or related fields
  • Technical knowledge or working experience in Internet Technologies, such as Docker, Kubernetes, Java, NodeJS, Cassandra and MySQL/Oracle
  • Knowledge in OpenID, OAuth, FIDO, SAML, SCIM, 2FA and MFA
  • Knowledge in security/privacy standard such as ISMS, GDPR and PCIDSS
  • Experience in Web Application Programing and Web API (REST / SOAP)
  • Certified Product Owner or equivalent skills

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