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Product Management - One App Strategy Planning Dept. (New Business)

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Product & Project Management
💼
Rakuten, Inc.
📅
00011847 Requisition #
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We construct an open eco-system by unifying services and contents both inside and outside Rakuten group, and aim to expand our business globally. This is a new business which develops a hub feature based on over 70 services of Rakuten. We would like to recruit people to start up and promote this project together with us.

Based on Rakuten group's core strategy, this role is required to define requirements for new app and manage project, improve existing app's service, engage in customer support tasks, and coordinate with development team as a member of product management section.

 

Responsibility

  • Defining requirement and project lead for new app
  • Confirmation of bug fix specification and escalation to product team for existing app
  • Various stakeholder management
  • Inquiry analysis from customer center
    *You will not directly communicate with users
  • Process improvement for operation efficiency and visualization of daily routine operation
Minimum Qualifications
  • More than 3 years' experience in relevant fields
  • Basic technical knowledge or working experience in internet technologies, such as HTML, CSS, Java, MySQL/Oracle
  • Presentation and conversation skills in both English and Japanese
  • Experience of proactively promoting projects, and communication skills
  • Mindset to work flexibly when unexpected things happen in business circumstances
  • Passionate mindset about building great products, services, and solving customer problems

Preferred Qualification

  • Experience in developing and launching new services
  • Experience in working in a cross cultural environment
  • Ability to proceed projects with strong leadership skills in cross functional teams
  • Mindset to enjoy dynamic environments such as environment with speedy decision making and environment of a rapidly changing industry

 

Benefits

 

Vacations

  • Holidays: Saturday,Sunday and National Holidays
  • Summer/Winter Holidays, Paid Vacations and Special Leave

Training

  • On Boarding Orientation
  • Career Training
  • Management Training
  • Global Experience Program(GEP)

Benefits

  • Social Insurances(Pension, Health, Employment, Unemployment)
  • Commuting Expense
  • Employee Stock Ownership Plan
  • Sports Club for a discounted price
  • Visa Support
  • Daycare for kids

Other Services

  • Cafeteria (Free Breakfast and Lunch and Dinner)
  • Library
  • Convenience Stores
  • Rakuten Clinic for a fee
  • Rakuten Pharmacy for a fee
  • Rakuten Fitness Club&Spa for a fee
  • Rakuten Hair Salon for a fee
  • Laundry Service for a fee
  • Massage and Acupuncture Service for a fee

Events

  • Auxiliary Funds for Club Activities
  • Baseball(Rakuten Golden Eagles's game available at discounted price)

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