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Improvement of Operation (Design Opration/Promote RPA ,RDA and etc) -Commerce company / Rakuten Books

Service Support
Rakuten, Inc.
00011041 Requisition #

Overview :

"Rakuten Books" is one of the biggest online bookstore in Japan.

While Rakuten Market is taking the form of a shopping mall, "Rakuten Books" actually carries out a direct sales business with stocks of books, CDs, DVDs and the like.

The Operation Support Group will resolve issues that occur during daily operations by  promptly, accurately and carefully registering the product information, which is the basis of shopping sites and logistics operations.

■Main tasks

①Operational improvement

We will make suggestions for improvement of this operation.

We propose improvement  of in-house system used for business, Improvement of operation, Improvement for improving productivity and promotion of automation (RPA/RDA/macroization).

②Data Master related work

We will register the product information necessary for customers to select products.

By registering product information accurately and politely, customers will be able to choose products.

③ Logistics support work

We will provide support activities of distribution centers located in remote areas and help to quickly and accurately deliver products ordered from customers.

We will also formulate logistics strategies (investment strategy, inventory strategy, sales plan) and proposal improvement improvement.

Let's accumulate operation know-how of shopping site and promote IT (RPA/RDA).

Minimum  Qualifications:

① Experience in the merchandising business

② People who have basic PC skills (PC operation, Excel, PowerPoint)

③ People who can explain the situation properly to people

④ People who are good at Japanese

⑤ People who work positively

Preferred Qualifications:

・ Experience in business improvement (operation or system), RPA, RDA

・ Experience in SE in business improvement consulting or business improvement project

・ Can handle Office type macros (VBA)

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