This job posting isn't available in all website languages


00012122 Requisition #
Apply for Job
Share this Job
Sign Up for Job Alerts

We’re looking for an HR Manager to join our growing human resources team located in San Mateo.  The HR Manager will manage and oversee day to day operational and generalist matters, including employee relations, HRIS, and other HR-related systems, and performance management.  The ideal candidate will be able to juggle multiple things at once and be an expert in troubleshooting, finding solutions and follow-through on project completion in a very fast paced environment.  

Essential duties and responsibilities may include, but are not limited to:    

  • Manage two person HR team and as a team, respond to employee questions regarding payroll, benefits, systems, performance, company programs and policies
  • Manage employee relations, including advising managers and employees about policies and processes
  • Draft/update employee handbook and other HR-related policies and procedure documents
  • Support the Ebates HR org as the “go to” person for general questions about HR processes, employment laws, and systems troubleshooting
  • Oversee Workday administration and employee training related to Workday
  • Prepare separation notices and related documentation and conduct involuntary exit interviews
  • Manage and support leaves of absences and ensure compliance with current regulations and company policies
  • Strong understanding of payroll administration processes (CA/FLSA)
  • Assist with stock plan administration and employee communication and training for a unique equity program
  • Monitor and ensure compliance with federal, state, and local legal requirements by staying on top of existing and new legislation and enforcing adherence to requirements; advise management on needed actions
  • Manage internal compliance training
  • Perform audit management
  • Develop, document, and maintain HR processes
  • Ensure execution of semi-annual Performance Review process
  • Assist with creating and implementing programs to attract and retain employees
  • Assist with ad hoc projects depending on the needs of the Human Resources team



  • Minimum of 2 years of HR management experience
  • Bachelor's degree required
  • HR Generalist background preferred with experience in all areas of HR, including payroll, benefits, workers comp, leaves of absence
  • Prior experience with working in a fast-paced startup environment is a plus
  • Workday experience is a significant plus
  • Proficient with Microsoft Office; particularly with Word, Excel, and PowerPoint
  • Good understanding of California employment laws
  • Ability to manage multiple tasks efficiently and determine priorities
  • Excellent communication skills, both verbal and written
  • Proven success at thinking out of the box, and developing innovative solutions or approaches
  • Superb organization skills with a proactive nature and strong attention to detail
  • Progressive work history and excellent references
  • Experience working in a global organization a plus
  • Inclusive focus that integrates staff across locations
  • Demonstrated ability to build and maintain productive and strategic partnerships with key persons throughout the larger Ebates and Rakuten organizations
  • Proficient with Microsoft Office; particularly with Word, Excel, and PowerPoint

Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Rakuten and any subsidiaries of Rakuten are considered property of Rakuten and any subsidiaries of Rakuten and are not subject to payment of agency fees. 

My Profile

Create and manage profiles for future opportunities.

Go to Profile

My Submissions

Track your opportunities.

My Submissions

Similar Listings

Rakuten USA, Inc.

San Mateo, California, United States, Americas


Requisition #: 00011664


San Mateo, California, United States, Americas


Requisition #: 00008792

Curbside Inc.

San Mateo, California, United States, Americas


Requisition #: 00010563