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REB - Head of IT (m/f)

Rakuten Europe Bank S.A.
00007299 Requisition #
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The head of IT oversees the day to day IT operations, but also of the production. The head of IT supports REB’s CTO in the management of REB’s IT software and hardware infrastructure and maintains control and compliance over the IT and the InfoSec infrastructure, including outsourced IT services.




  • Contribute to the development of the Company as the strategic financial services hub for Europe.
  • Provide all the required inputs to the IT internal and external auditors.
  • Help the CTO in the definition, communication and implementation of the technology strategy within the company.
  • Define and update IT policies, procedures, processes, systems design, infrastructure architecture, technology and information security, build, deploy and operate systems.
  • Manage IT budget and optimize value for money.
  • Maintain current information about technology standards, developments and compliance regulations.
  • Keep the IT organization and infrastructure compliance with all applicable regulatory obligations.
  • Supervise, control and secure the infrastructure, the network operations and the customer data and payment infrastructure and applications of the Company.
  • Manage and control the applications and infrastructure, the change authorization administration of the systems of the Company as well as special or emergency access authorization to the system components of the Company.
  • Manage IT risks and control outsourced IT services and the respective SLA’s.
  • Ensure the delivery of the IT KPI on a bi-weekly basis.


  • Master degree in IT or Engineering required  
  • English is mandatory. Any other EU language and/or Japanese is an advantage.
  • Minimum 7 years of Experience in payments, financial services (mobile financial services included), or banking is required.
  • Deep knowledge of IT services and InfoSec related regulatory obligations and best standards with respect to Payment Institutions including data protection. Any IT or InfoSec certification would be an experience with regulators and the regulatory exam process, ideally for payment services businesses.
  • Excellent ability to analyze Compliance risks in complex business processes and recommend controls to mitigate those risks with a deep knowledge of CSSF circulars.
  • Must be comfortable interacting at senior level in a culturally diverse environment and can build effective relationships.
  • Project management skills with the ability to successfully work with multiple issues at one time.
  • Strong negotiation and excellent presentation skills.
  • Strong problem solving skills, good judgment and attention to detail.
  • High energy and creativity, entrepreneurial spirit.
  • The ability to work autonomously in a fast growth and changing environment.




  • REB Compliance Officer
  • REB product manager
  • REB’s head of business support operation
  • REB Risk and IS officers.
  • Rakuten Europe subsidiary CTOs

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