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Customer success staff-Takeout & Delivery Business Section-

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Sales & Business Development
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Rakuten, Inc.
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00013516 Requisition #

[About Takeout & Delivery Business Division]


■ Overview

・ Takeout service

Build a take-out marketplace and create a new food culture.

・ Delivery service

We operate and plan “Rakuten Delivery”.

■ Market

・ The growing market

It is growing steadily about 4% every year.

■ Characteristics of the organization

It is a small organization with a venture nature.

Various challenges are possible.   




■ System input

・ Registration and change of menu information / registration information mainly by major customers

・ Use dedicated tools

・ Manual creation, document creation

■ Customer service

・ Various adjustments / inquiries with clients

・ Report progress, check menu contents, etc.


Minimum  Qualifications

・ System input work experience

・ Microsoft Office (business level)




Preferred Qualifications

・ Work experience at call center

・ Experience related to EC

・ Data processing experience

・project management

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