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Web Director/Project Manager (Creative strategy organization of whole group) - Marketing Division

Design & UX
Rakuten, Inc.
00013224 Requisition #


A Web director/project manager of Creative Group that supports Rakuten group's various corporate and brand activities by leveraging communication with websites and smart phone apps.



Creative Group from Creative & CX/UX Design Supervisory Department, support various corporate activities through online media development and creation. We produce, create, launch and operate a variety of websites, including corporate website of the Rakuten group, recruiting, optimism -hosted by Rakuten, one of Japan's premiere business events- campaign site and various group-based campaign sites. 
With the expansion of the group's mission, we are looking for a Web director(web specialist/project manager) who will be responsible for leading a new website development, UX design and overall project management


Main roles of this position

  • Lead development/revamp projects’ overall process : Planning, UX design, Direction, QA, Launch.
  • Analysis of current issues of our owned media, initiatives new communication channels and revamp website projects.
  • Persona Design, User Survey-based Scenario Design and User Needs Extraction
  • Contents planning aligning with UCD/brand strategy
  • Coordination various inside and outside department and vendors.
  • Manage development schedule, budget and vendors, KPI setup.
  • Preparation, presentation, and coordination of materials for stakeholders.
  • Access analysis, identification of issues based on data, proposals for improvement, and implementation of PDCA

Our main work
Rakuten Group Website

Rakuten Optimism

Rakuten Global Career

Rakuten New Grads


Rakuten Socio Business

Minimum Qualifications
  • 3+ years of experience in web and smartphone app direction
  • Experience of existing site revamp projects
  • Experience on IT & digital-related industry. Analysis of global brands, market trends and Technological trends.
  • Skills to collaborate with stakeholders and agencies.
  • Strong desire to develop and grow in knowledge and experience.
  • Fluency in Japanese, Conversational and Business English. (Equivalent to TOEIC 800+)
Preferred experience:
  • Experience in launching new services and sites(Lean Startup Experience: Launching New Services)
  • Experience in website planning, from concept to completion.
  • Experienced planning and promoting brand strategy and communication strategy
  • Experiences in extracting issues from data analysis, proposing improvements, and executing PDCA
  • Experience and knowledge with development of Smartphone Apps.
  • Knowledge and experience on the server side such as Apache, JAVA, PHP, frameworks.
  • UX design (persona, customer journey, user test, prototyping) experience, knowledge
  • Experience in web performance, SEO, EFO, LPO, and access analysis.



  • Holidays: Saturday, Sunday and National Holidays
  • Summer/Winter Holidays, Paid Vacations and Special Leave


  • On Boarding Orientation
  • Career Training
  • Management Training
  • Global Experience Program(GEP)


  • Social Insurances(Pension, Health, Employment, Unemployment)
  • Commuting Expense
  • Employee Stock Ownership Plan
  • Sports Club for a discounted price
  • Visa Support
  • Daycare for kids

Other Services

  • Cafeteria (Free Breakfast and Lunch and Dinner)
  • Library
  • Convenience Stores
  • Rakuten Clinic for a fee
  • Rakuten Pharmacy for a fee
  • Rakuten Fitness Club&Spa for a fee
  • Rakuten Hair Salon for a fee
  • Laundry Service for a fee
  • Massage and Acupuncture Service for a fee


  • Auxiliary Funds for Club Activities
  • Baseball(Rakuten Golden Eagles's game available at discounted price
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