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Contact center managiment-Rakuten Mobile,Inc.

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Service Support
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Rakuten Mobile Network,Inc.
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00013995 Requisition #
Rakuten Mobile, Inc. is an entity established for the launch of its mobile carrier business as a MNO (Mobile Network Operator.)

We aim to provide the most attractive and convenient service that meets customers’ needs and demands by its own innovative technology and spirit. 

In order to produce future world-standard innovations, we challenge the best of our own possibilities and address to build a workplace with an  environment and system full of opportunities.

We're looking for talented individuals who can take on and enjoy this challenge with us.

Responsibilities:

Management of a team that accepts applications for ISP services for individuals and arranges line construction.
Escalation work with internal and external parties.
Operation of multiple centers.

Management to improve the opening rate and shorten the construction period.

Required Qualifications
  •  Has experience operating contact centers.
Preferred Qualifications
  • experience of ISPservice

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