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Rakuten Marketing LLC
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00011323 Requisition #
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A Compliance Specialist helps to support all compliance/quality assurance initiatives provided by an advertiser to ensure oversight for the program.


Responsibilities:

  • Conduct daily ongoing audits for card and consumer banking programs: Audit each affiliate site a minimum of twice a month, enter data into audit template and deliver to client weekly
  • Conduct ad-hoc audits for both card and consumer banking programs
  • Resolve all compliance flags
  • Orchestrate and conduct weekly QA call agenda and recap
  • Assist in aggregating and configuring monthly KRIs for card, consumer banking, and display channels
  • Maintain and build monthly/weekly ongoing audit templates
  • Create ad-hoc audit templates
  • Communicate with publishers
  • Manage and deliver special projects, deep dives, etc. as requested by an advertiser
  • Work within automated tools to expedite weekly and monthly audits and reporting


Requirements:

Technical/Functional Expertise:

  • Bachelor’s Degree
  • 2+ years’ experience in compliance support or account management
  • Thorough understanding of software systems
  • Very strong MS Office suite skills (Excel, PPT, Word, Outlook)
  • Understanding of the financial services industry
Personal Effectiveness:
  • Highly organized, self-motivated, good time management, able to prioritize effectively
  • Self-aware in respect of strengths and areas for development
  • Works well under pressure and within deadlines
  • Detail-oriented, thorough, and meticulous
Communication Skills:
  • Strong customer service skills: negotiation, diplomacy, able to translate client requirements
  • Build strong relationships with clients and internal stakeholders
  • Solid team player


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