🌎
This job posting isn't available in all website languages

C2C Service Quality Improvement Staff - Corporate Supervisory Department (Rakuma)

📁
Sales & Marketing
💼
Rakuten, Inc.
📅
00013641 Requisition #
Overview:
Rakuma (https://fril.jp/) is a flea market application service which the number of iOS / Android application downloads exceeded 20 million in July 2019 and is still growing rapidly. Rakuma members are striving to create a service that is truly appreciated by the people who use it, putting the highest benefit for the users.

It is a job of very great significance. We create a community where users can make a trade with a trust, giving careful consideration to various external factors such as user needs and market trends that change from day to day, legal revisions, internal factors such as business strategies, and many environmental changes. 

Responsibility:
・ Monitoring the users and exhibited products based on Rakuma rules
・ Construction and improvement of monitoring operations for the users and the products
・ Reviewing Rakuma rules and making proposals to the related departments
・ Business vendor management
・ KPI management
・ Responding to the government agencies and the rights holders
・ Encouraging the users to improve awareness of Rakuma rules and laws
Required Qualifications :
・ Experience in the operations, business improvement, etc.
・ Logical thinking
・ Basic PC skills (Word, Excel, Power Point, Outlook)

Preferred Qualifications :
・ Basic knowledge on Japanese law (medicine machine law, intellectual property rights, etc.)
・ Vendor management experience
・ TOEIC score higher than 800 or similar level in English

Expected Skills :
・ Those who have diversified perspectives in such as the user-first spirit or the service growth
・ Those who have communication and negotiation skills
・ Those who are not satisfied with the current situation but who always seek the best practice and who can move spontaneously and actively
・ Those who have a listening attitude and a spirit of hospitality
・ Those who have a thorough knowledge in C2C and the Internet

My Profile

Create and manage profiles for future opportunities.

Go to Profile

My Submissions

Track your opportunities.

My Submissions

Similar Listings

Rakuten, Inc.

Tokyo, Tokyo, Tokyo, Japan, Asia and Oceania

📁 Sales & Marketing

Requisition #: 00014114

Rakuten, Inc.

Japan, Asia and Oceania

📁 Sales & Marketing

Requisition #: 00014079

Rakuten, Inc.

Japan, Asia and Oceania

📁 Sales & Marketing

Requisition #: 00013639