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Business Analyst - Identity and Access Management

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Product & Project Management
💼
Rakuten, Inc.
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00008113 Requisition #
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Are you interested in building the next generation of Internet services that touch hundreds of millions of users across the globe every day? 


Rakuten is one of the leading e-commerce companies in the world. We provide several Internet services such as EC marketplace, travel booking services, digital contents and FinTech. Our mission is to empower people and society through the internet as a Global Innovation Company.

 

Our department, the Ecosystem Services Department (ESD) is thinking big: we build scalable platforms that empowers the Rakuten Ecosystem worldwide.


As a Business Analyst in the Ecosystems Services Department, you will work on expanding the core service of Rakuten - Membership. Membership service is managing over 150 million users' data and still growing; improving and expanding it will be your main mission. You will have a chance to work in an agile and culturally diverse team, with chances to regularly interact with colleagues from around the world. Sounds like an interesting challenge? We'd like to hear from you!


Responsibilities:

  • Collecting and defining business requirements in close communication with product managers, engineers, architects and subject matter experts
  • Creating and developing project documentation: project vision, use cases, business process diagrams, flowcharts, other documentation artifacts – as needed/requested by a product manager
  • Ensure product deliverables’ quality, such as (but not limited to) functional specifications and logical data design
  • Make recommendations when applicable for scenario (process / performance) improvements
  • Understand architectural/technical design constraints and trade-offs
  • Collaborate with software development teams: clarify requirements and execution approach, analyze data sources, identify and address issues
  • Service KPI Management
  • ROI analysis of software projects

Minimum Qualifications:

  • Bachelor Degree (BS) in Engineering, Computer Science preferred,  Economics or Business related field is a plus
  • 2+ years' experience as a business or system analyst of a large scale web service
  • Practical experience with modelling tools and notations (BPMN, IDEFx, UML)
  • Excellent documentation skill for project communication and product specifications

Preferred Qualifications:
  • Bachelor Degree in Computer Science or Engineering is preferred, relevant working experience as a Business/System Analyst / Product Owner/Producer is a plus
  • Experience with Agile (SCRUM), previous participation in agile projects – a big plus
  • Experience with project management and collaboration tools (such as JIRA and Confluence)
  • Excellent verbal and written communication skills

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