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UI/UX Director - Marketplace Business(Rakuten Ichiba Shop Management System)

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Design & Creative
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Rakuten, Inc.
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00013629 Requisition #

Overview:
Our team is improving UI/UX of shop operating system for Rakuten Ichiba merchants.
We are looking for a new member who can
・Define issues from user voices, access analysis and user interview
・Create Shikumi to solve above issues
・Strategy planning, requirement definition, UI design and production direction in creating and improving system interfaces.
Our mission is to realize UI/UX which is easy to use for beginners, useful and intuitive for expert users. We wish new comer to understand and aim our mission in information architecture, UI design and direction process.
Our shop operating system consists of various functions like shop page creation, order management, data analysis and customer management. As various projects are always ongoing, directors are sharing information closely, which contributes skill up of each members.

 

 

Responsibility:
・Planning, requirement definition, direction, and quality check in renewal project or new service release.
・Workshop facilitation
・Prototype creation
・Create UX maps like UX journey map, UX flow chart, Service Blue Print, etc.
・Conduct user testing to identify and validate issues.
・Give a presentation to business and development team
・Define a standard design, spec, and design guideline (visual design,  UI design, and navigation design, etc.)

Required Qualifications :
・Experience in  UX design or web direction
・Experience in BI tool development project
・English: Business level (TOEIC 800+ or a similar level)

 

 

Preferred Qualifications :
・Experience in CX or UX design
・Knowledge in web usability and web accessibility
・Knowledge in frontend technology (html, css, javascript)
・Experience of site direction based on access analysis or user research
・Experience in direction or operation in EC site or large scale website
・Experience in launch or improvement of smart device app or website
・Experience of technical director
・Experience of SE or SIer

 

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