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Project Manager - Group Service Quality Promotion Office, General Planning Department

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Strategy & Business Planning
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Rakuten, Inc.
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00012724 Requisition #
Thanks for your interest in the Project Manager - Group Service Quality Promotion Office, General Planning Department position. Unfortunately this position has been closed but you can search our 1,431 open jobs by clicking here.

【Required Qualifications】

• Experience of UX, CS improvement.
• Bird's-eye view, communication skill, logical thinking
• Presentation skill, and Negotiation skill
• To create changes in our group services, we need to have “Strategic View x Problem-solving Thought x Execution”
• Japanese: Native / English TOEIC more than 800


【Preferred Qualifications】
• Experiences of Service Planning
• Experience to take & analyze NPS / Customer Satisfaction Survey.
• Experiences of consulting service in the consulting firm.
• Experiences of working for the Internet Services.

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