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Internal Communications Specialist

HR, Office & Administration
Rakuten, Inc.
00008885 Requisition #


As Rakuten is rapidly growing and globalizing now, it is very important for us to share our strategy and knowledge among Rakuten Group in a timely manner. Therefore, the role that Internal Communications Section members play is also becoming increasingly important.

Our responsibilities are managing strategic Internal Communications programs and sharing Rakuten’s core strategy, solving issues and increasing loyalty of company by providing key information and conducting events.



• Successful candidate will be responsible for managing strategic Internal Communications programs and working closely with business units and group companies in executing various activities.

• (S)he will identify news, interview key persons, edit stories by video and article for intranet site for all Rakuten employees.

• Internal communications section has various type of tasks, such as archive task holds event and providing the information on many devices.

■Opportunity and experience:

Internal Communication team members usually get and convey the messages from CEO , Mikitani-san and senior executives. We also contact with high performers and key employees in order to deepen understanding on their success case studies and their activities. We believe that this is a great opportunity for you to build and strengthen network within Rakuten Group and also gain wealth of experience.  In addition, as there are not yet so many companies with successful Internal Communications programs using video and various type of channels, your achievement will stand out and add to strengthen your career.


Indoor Passive Smoking Countermeasures: Yes (indoor smoking prohibited)

【Required Qualifications】

・Minimum of 3 years of working experience of internal communication

・Minimum of TOEIC 800. Japanese is necessary for communications with third party partner companies.

・Strong communication skills


【Preferred Qualifications】

・Experience of public relations

・Experience of writing press release or article

・Experience of video direction

・Experience of working at global company

・We can work positively on new matters

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